Steps to Unlock your Device locked by AVG Antivirus for Android

Now-a-days, the users prefer to save their data or information to their Android devices instead of storing these over laptops or PCs. As a result of this, the users are becoming very much concerned regarding the security of their Android devices. To provide as ease to the Android users, the AVG has included the feature of ‘Anti-theft’ to its product i.e. AVG Antivirus for Android. By utilizing the feature of Anti-Theft, the users may offer protection to their mobile data as well as locate the device, if it has been lost or stolen.

Apart from this, the users may upgrade their AVG Antivirus for Android subscription for securing their Android device with advanced Anti-Theft feature. This advanced Anti-Theft captures the image of the intruder whenever the wrong PIN is entered to the Android Device, to unlock it. Despite of having such amazing benefits of Anti-Theft, sometimes the users may face some common issues while unlocking their Android device that has been locked by AVG Antivirus for Android.

The unlocking issues arise on the Android devices due to the following reasons:

1. The users had forgotten the PIN required for unlocking the device.

2. The SIM card has been changed by the users.

Solutions:

By following the stepwise procedures detailed below, the users can easily unlock their Android devices enabled with Anti-Theft feature of AVG Antivirus for Android:

Method 1: Utilize the previous SIM Card:

The users may unlock the Android device by using the SIM Card, previously inserted to the device. To do so, follow the steps mentioned below:

1. Firstly, start the device by inserting the previous SIM Card to it.

2. Now, go to the Settings section of the AVG Antivirus for Android.

3. And then, disable the feature of SIM lock within the Anti-Theft settings by toggling the button in front of ‘SIM Lock’ option.

4. Now, the users may insert the new SIM Card to the device.

Method 2: Utilize the link of Forgot PIN:

The link of Forgot PIN allows the users to reset the AVG PIN required to unlock the device. To do so, follow the steps as mentioned below:

1. First and foremost, tap the “Forgot PIN” option on the lock screen of the device.

2. And then, an email having the PIN resetting link will be retrieved to the users’ email address associated with the AVG My Account.

3. Open the email and click the link either within the email or copy it to the URL bar of the web browser.

(Important Note: If no such resetting link has been retrieved to the users’ email account then, the users may call the AVG Customer Support toll-free number, to get an instant help for resetting the PIN.)

4. After this, the users will be directed to the page where they can reset their PIN.

5. Once the PIN has been reset by the users then, the users may utilize it to unlock the device.